You do not need to be a Member or pay a fee to report nonconforming or suspect counterfeit part data to ERAI. Please be advised that ERAI provides complete anonymity to the reporting company/entity and, as such, information on the reporting company is not visible on the ERAI website.
The easiest method is to e-mail a copy of your internal failure report or third party test report (supplier or customer information can be removed at your discretion). Please e-mail your report to reportparts@erai.com. The ERAI staff will extract the required data and protect your anonymity. Copies of your actual report will not be posted on the ERAI website unless specifically requested by your organization.
Alternately, you can use the form below to submit your information online. For additional information on submitting a part to ERAI, please click here to view
ERAI's Part Reporting Guidelines. If you have any questions or have difficulty submitting this form, please contact the ERAI office at 239-261-6268.
Please note that the fields marked with a
red corner are REQUIRED fields.
Your Contact Information *
Please provide us with your contact information in case we have a question about your submission. Your identity will not be revealed or displayed on any alerts and will be kept confidential.
* for ERAI internal use only
STATE
COUNTRY
Do you want to file a formal complaint against this supplier? If yes, ERAI will contact you directly within 48 hours
High Risk Part Information
PART NUMBER *
MANUFACTURER *
DATE CODE *
LOT CODE
SUSPECT COUNTERFEIT PART *
Description of Nonconformance
IMPORTANT NOTE: If you are reporting a suspect counterfeit part, you will be required to provide ERAI with a test report or substantiating information including photographs to support your claim. For liability purposes, all suspect counterfeit part information must be documented. This is for your protection and for the protection of ERAI as the reporting agent. ERAI has the legal right to any data or to use any data on its site supplied to it including ownership, maintenance, storage, dissemination and use of that information along with future use of the information even if the supplier of that information is not an ERAI Member or if membership is discontinued or revoked.
Provide a
formal
Test Report
OR
Write or Paste in
a description of
nonconformance
OR
Use ERAI's
Nonconformance
Category Selector
Please use the file upload feature below to upload a copy of a test report describing the part’s nonconformance(s). This file will not be displayed in the part alert issued by ERAI unless specific authorization is provided by you in the comments field below. Up to 20 additional files and/or photos can be uploaded at the same time.
If you have information from a customer or test report which describes the nonconformance(s), please enter that information here. Otherwise, please enter a detailed description of the product nonconformance(s), test methods that were used to identify the nonconformance, etc.
Select from a list of over 75 nonconformances found in ERAI’s High Risk & Suspect Counterfeit Parts Database.
DESCRIPTION OF NONCONFORMANCE
If you have information from a customer or test report which describes the nonconformances, please enter that information here.
If you do not have this type of information, then please write "not available".
Non-Conformace Categories