InterCEPT Enrollment

Enroll in InterCEPT

PLEASE NOTE: This enrollment form is for individuals who currently do not have access to ERAI.

If you are affiliated with a company that is an ERAI Member and have your login and password for the ERAI website, you are already enrolled in InterCEPT. Simply log in to the ERAI website and click on the "Training" tab where you can enroll in classes.

If you would like to register as an unaffiliated student, please complete the form below to enroll in the InterCEPT. You will not be asked to make any payments at the time of enrollment. After you enroll and log in to the InterCEPT System, you will be able to purchase and enroll in classes.

PERSONAL INFORMATION

First Name

Last Name

Contact Phone

Address 1

Address 2:

City \State\Zip

Country

How did you discover InterCEPT?

COMPANY INFORMATION

Company Name

Address 1

Address 2

City\State\Zip

Country

Company Type

Company URL

Company Phone

Captcha

DISCLAIMER

Copyright notice:
The contents of InterCEPT are protected under copyright and other intellectual property laws. All materials used with permission of the copyright holders. All rights reserved.

Links notice:
Any links provided in InterCEPT trainings are provided for reference and do not represent support or endorsement of the information provided. ERAI does not guarantee the accuracy, timeliness or completeness of the information in the links.

Content Disclaimer:
No warranty of any kind is given with respect to the information provided by InterCEPT and ERAI. Any guidance in InterCEPT is provided for information only and does not guarantee that the user will not purchase or sell counterfeit goods.

By submitting the form I acknowledge I have read and accept the above terms and conditions

ERAI Training Program FAQ

Courses
- Do I need to enroll and create a profile to register for a class?
  Yes.
  If you are affiliated with a company that subscribes to ERAI and have your login and password for the ERAI website, you are already pre-enrolled in InterCEPT. Simply log in to the ERAI website and click on the "Training" tab to purchase classes.
  
  If you are not an ERAI subscriber or if you would like to register as an unaffiliated student, please click on the ENROLL button on the left side to enroll as an InterCEPT student. You will not be asked to make any payments at the time of enrollment. After you enroll and log in to InterCEPT, you will be able to purchase and register for classes.
- Do I need to be a member or subscriber of ERAI to register for a class?
  No – InterCEPT classes are available to the general public.
- I forgot my password, what do I do?
  If you have already enrolled in InterCEPT or are an ERAI subscriber, click on the "Sign In" link in the top right corner. In the popup, click on the "Forgot Password" link to have your password emailed to your email address on file. In the event our system cannot authenticate your e-mail address, you will need to contact our administrative staff at (239) 261-6268. Once your identity has been verified, our staff will contact you directly with your password information.
- What is included with my class registration?
  Our online training classes are interactive, containing videos and quizzes. Classes may offer takeaways in the form of reference materials and other resources. You are not required to purchase additional class materials. Upon the completion of a classes, you will be asked to take a quiz. Once you successfully pass the quiz, you will receive a certificate of completion for the course.
- Who develops InterCEPT classes?
  InterCEPT classes are developed by independent industry thought-leaders, each an expert in their respective field.
- How can I find out if a training class is suitable for me?
  Please refer to each class description page to view the class’ target audience and pre-requisites (if applicable). Many classes are suitable across multiple job functions in various industry sectors. If you have a specific question, feel free to contact our office at +1-239-261-6268 and a staff member will be glad to assist you.
- In which languages are classes offered?
  At present, our classes and materials are available in English.
- How long do I have to take a training class?
  You have 6 months from the date of purchase to begin your training class(es).
- How long do I have to complete a class?
  You have 60 days from the date you first start a class to complete an individual class. Your class management console will display how much time you have left to begin and complete your class(es).
- What happens if I don’t complete a training class in 60 days?
  If you have been unable to complete a class within 60 days, please contact our office at 239-261-6268 for assistance.
- Can I start a class, take a break, and finish it later?
  Absolutely! InterCEPT classes are designed to allow maximum flexibility. Interruptions are part of daily life, so you can pause and replay classes or simply close down a training class and resume it at another time.
- How are classes updated and can I access classes after they are revised?
  As industry and government regulations and best practices continue to expand, InterCEPT classes will be updated. You will receive an email notifying you of revision changes to trainings classes you have completed.
Payments/Credits and Group Administrators
- What payment options are available?
  Payment for courses can be made online through a major credit card (Visa, MasterCard, American Express). For payment by check, wire transfer or purchase order, please contact us at 239-261-6268.
- Can my company supervisor/purchasing department pay for my training class(es)?
  Yes. InterCEPT is designed to permit a company administrator to purchase a training classes for an employee. Administrators can purchase classes and select which employees should be assigned to each training class. Administrators can also transfer classes that have not yet been taken to another employee. Once a class is assigned to an employee, they will be able to start the training class.
- Are classes refundable if I do not complete them?
  InterCEPT classes are non-refundable. However, company administrators can transfer classes that have not yet been started to other individuals.
- I purchased an InterCEPT training class for an employee, but that employee has since left. Can I re-allocate the class to another employee?
  As long as the employee did not start the training class, the class can be assigned to another employee at any time.
Certificates
- How can I receive a copy of my class certificate?
  Upon the successful completion of a class and passing the class final exam, you will be presented with the ability to download your class certificate.
- I lost my copy of my certificate; how do I get a replacement?
  You can download a copy of your certificate(s) any time by logging into your class management console after logging into InterCEPT.
- Can my training certificates go with me if I leave my current company?
  Absolutely – InterCEPT certificates are assigned to individuals, not organizations.
Contacts
- If I encounter a technical problem, who can I contact for help?
  Yes, if you experience any difficulties, you can contact us at +1-239-261-6268 or via email at technicalsupport@erai.com. Please note that we are open from 9 a.m. to 5 p.m. ET, Monday through Friday, excluding all major holidays. Any emails or phone messages received after normal operating hours will be addressed on the following business day.
Technical
- What accommodations are provided for individuals with disabilities?
  InterCEPT has made enhancements to ensure that individuals with disabilities have an equal opportunity to benefit from our training classes. Each class permits a student to turn on a text-based transcript that follows the audio narration. Anyone who requires auxiliary services for effective communication can contact InterCEPT at 239-261-6268 for individual assistance.
- What are the technical requirements for taking an InterCEPT class (e.g. browser, software)?
  Classes have been optimized to be viewed using a screen resolution of 1280 x 720 pixels using default browser fonts and may look distorted for users that increased the default font size. In order to view classes correctly, please make sure your browser is set for a default font size no greater than 16 points. At the beginning of each class, you will be asked to verify that the entire test screen is visible to ensure the entire class content is visible on your monitor.